Privacy Policy

Introduction

River Marketing Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our WhatsApp Bot automation tools.

Information We Collect

We collect information that you provide directly to us when you:

• Fill out contact forms on our website
• Request a consultation or quote
• Interact with our WhatsApp Bot
• Subscribe to our newsletter
• Engage with our marketing campaigns

Types of Information Collected

• Personal Information: Name, company name, email address, phone number, business address
• Business Information: Type of construction services, project details, service area
• Communication Data: Messages sent through our WhatsApp Bot, email correspondence, form submissions
• Technical Information: IP address, browser type, device information, website usage data

How We Use Your Information

We use the information we collect to:

• Provide and improve our marketing services
• Respond to your inquiries and requests
• Send you marketing communications (with your consent)
• Manage our WhatsApp Bot automation services
• Analyze website traffic and user behavior
• Comply with legal obligations

WhatsApp Bot Communications

Our WhatsApp Bot is designed to automate lead intake, appointment scheduling, and client communication for construction contractors. When you interact with our WhatsApp Bot:

• Your phone number and messages are stored securely
• We use this data solely for providing the requested services
• Your information is not shared with third parties for marketing purposes
• You can opt out of WhatsApp communications at any time by messaging "STOP"
• All WhatsApp communications are encrypted end-to-end by WhatsApp's platform

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., email marketing platforms, analytics tools)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our company

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the personal data we collect, use, and disclose
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt out of the sale of your personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

River Marketing Inc.
1507 E Jefferson Wy
Simi Valley, CA 93065